These terms and conditions apply to all bookings made to stay at Iniala Harbour House, whether made via our website, by email or over the telephone. They contain important information about your stay..
Who Is Iniala Harbour House
Iniala Harbour House is a 5 star hotel located at 11 St. Barbara Bastion, Valletta, Malta.
How to Contact Us
You can contact us by completing the form on the ‘Contact’ page of our website, by telephoning (+356) 2166 1111 or emailing reservations@inialamalta.com
Your Booking Request
Your booking will not be complete until you receive a confirmation from us, at which point a contract will come into existence between you and us.
We require credit or debit card details from you to confirm your booking. Where you have reserved a ‘Prepaid’ room your card will be charged with the non-refundable room rate when you make your reservation. Where you have made any other type of reservation, your card will not be charged unless one of the events specified below occurs, for example if you cancel your booking after the allotted time.
Changing or Cancelling your Booking
Changing or cancelling a booking is subject to each booking type. For further information please send an email to reservations@iniala.com or contact us on +356 21661111
Charges
The price of your stay (which includes VAT) will be the price indicated when you make your reservation via the website, or as communicated to you if you place your booking by telephone or email. Please check the price in your confirmation email. We will do our best to ensure that the price advised to you is correct however, it is always possible that, some of our room charges may be incorrectly priced. We will confirm the price of your stay in our confirmation email, so please double-check that when you receive it and let us know if you notice any abnormalities. Where there has been an obvious discrepancy between our room charges and the price stated on our website or otherwise communicated to you, we reserve the right to charge our correct room charges or to cancel your reservation.
A credit card pre-authorisation will be taken upon check-in. All charges incurred during your stay, for example food and beverage charges and any room charges which you have not paid for in advance, must be settled upon check-out, when you will have the option to provide a different method of payment should you wish. Please let us know before you check-out if you notice any abnormalities in any charges which have been assigned to your room.
